Terms of Service

You must be at least 18 and able to enter a binding contract. You're responsible for keeping your account secure.

Mefera is a marketplace that connects buyers and independent sellers. We provide the platform, payment escrow, and tools, but sellers, not Mefera, are responsible for their products. We don't own or hold the inventory listed.

When you place an order, your payment is held in escrow. We release it to the seller after your order is delivered and confirmed, or after the auto-confirmation window passes without a dispute. If something goes wrong, you can open a dispute and we'll help resolve it under our buyer-protection process.

Sellers must verify their identity (KYC), list products accurately, fulfil orders, and follow our policies. We charge a commission on sales, disclosed before you list. Payouts are made to your verified account after escrow release.

Don't use Mefera to break the law, sell prohibited items, infringe others' rights, defraud anyone, or abuse the platform. We may suspend or remove accounts that do.

Payments are processed by our partners (such as Paystack and Flutterwave). By transacting, you also agree to their terms. Prices are shown in Naira unless stated otherwise.

You keep ownership of content you post, but grant us a licence to display it to operate the service. Don't post anything you don't have the right to.

Mefera acts as an intermediary. To the extent the law allows, we aren't liable for disputes between buyers and sellers beyond our buyer-protection commitments, and we provide the service "as is" while we work hard to keep it reliable.

You can stop using Mefera anytime. We may suspend accounts that breach these terms or pose a risk to others.

We may update these terms as the product evolves. We'll post changes here, and significant ones we'll tell you about directly.

These terms are governed by the laws of the Federal Republic of Nigeria.

Questions about these terms: legal@mefera.com.